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Please check pur return policy if it fits with your condition: How to Return Unopened, unused, in its original packaging? Return at Durmaz Computer shop within 3 working days from delivery or pickup date, along with the receipt of purchase. In case of purchase from our online shop you can return at Durmaz Computer within 7 working days from delivery or pickup date, along with the receipt of purchase. The product can be exchanged with voucher of equivalent value, with other product of equivalent value or can be added more money to buy something more expensive. Where to return your products You can return your products, to Durmaz Computer shop Monday to Saturday, from 09:00 to 19:00, or contact us at 0392 3656957 special arrangements